PRIVACY POLICY
PREAMBLE
Help Consulting Company attaches great importance to the protection of your personal data. This privacy policy informs you about how we collect, use and protect your data in the context of our business and our website https://helpconsultingcompany.com/en/home, in accordance with the General Data Protection Regulation (GDPR).
1. Data controller
Help Consulting Company
Adresse : 21 RUE Lucien Dupuis, 28500 Vernouillet – FRANCE
Email : contact@helpconsultingcompany.com
Téléphone : 06 60 14 19 43
N° SIRET : 94514284200018
Le responsable du traitement est la société Help Consulting Company.
Help Consulting Company
Address: 21 RUE Lucien Dupuis, 28500 Vernouillet – FRANCE
Email: contact@helpconsultingcompany.com
Telephone: 06 60 14 19 43
SIRET number: 94514284200018
The data controller is Help Consulting Company.
2. Personal data collected
We only collect data that is strictly necessary for providing our services, contacting you or improving your experience.
Data we may collect: :
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Identification data : surname, first name, company, position
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Contact details : email, telephone number, postal address
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Professional data : field of activity, expressed needs
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Browsing information : IP address, pages visited, connection duration (via cookies)
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Messages and exchanges : via forms or email
3. Purposes of processing
Your personal data is collected for the following purposes :
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To respond to your contact request or quote request
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To assist you with our consulting services
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To improve our services and content
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To manage our customer relations (CRM, invoicing, follow-up)
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To ensure the security of the site and prevent fraud
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To compile anonymised statistics
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To send you, with your consent, informational or commercial communications
4. Legal bases for processing
Les traitements de données sont fondés sur :
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Votre consentement (formulaire de contact, inscription newsletter)
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L’exécution d’un contrat (lorsque vous faites appel à nos services)
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Notre intérêt légitime (amélioration continue, sécurité, statistiques)
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Obligations légales (comptabilité, conservation de factures)
Data processing is based on:
- Your consent (contact form, newsletter subscription)
- The performance of a contract (when you use our services)
- Our legitimate interest (continuous improvement, security, statistics)
- Legal obligations (accounting, invoice retention)
5. Shelf life
| Data type | Duration |
|---|---|
| Contact details | Three years after the last exchange without follow-up |
| Customer data (contract) | 5 to 10 years (depending on accounting requirements) |
| Cookies | 13 mois maximum |
| Marketing data (emails) | Until consent is withdrawn |
6. Recipients of the data
The data is accessible only to:
- The Help Consulting Company team
- Our subcontractors (hosting provider, CRM tool, emailing tools)
- The competent authorities in accordance with legal obligations
No transfer of your data outside the European Union is carried out without guarantees in accordance with the GDPR.
7. Audience measurement tools
We use Matomo Analytics to measure our website’s audience in a privacy-friendly manner.
Matomo works without cookies and anonymises the data collected (including IP address, pages visited, browsing time, browser type, etc.). This data is used exclusively for internal statistical purposes and is never resold or used for commercial purposes.
In accordance with the General Data Protection Regulation (GDPR), you can opt out of this tracking at any time by using the form below:
You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.
8. Data security
We implement appropriate technical and organisational measures to ensure the confidentiality, integrity and security of your data (HTTPS, firewalls, access restrictions, regular backups).
9. Your rights
In accordance with the regulations, you have the following rights:
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Right to access your data
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Right to rectify inaccurate data
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Right to erasure (within legal limits)
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Right to object to or restrict processing
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Right to data portability
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Right to withdraw consent at any time
📬 To exercise your rights, write to:
contact@helpconsultingcompany.com
(please attach a copy of your ID for verification purposes)
10. Cookies
LThe website uses cookies to improve your experience.
You can accept or decline cookies on your first visit via our consent banner.
👉 See our Cookie Policy for more information.
11. Amendments
This policy may be updated at any time. The current version is the one published on our website.
Last update: 16 July 2025
12. Complaints
If you feel that your rights have not been respected, you can lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés):
https://www.cnil.fr
